Summary of Step 1 | PART A: PROBE THE PROBLEM

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The Toolkit » PART A » Step 1: Know the facts » Summary

Summary of Step 1

AIM	Know the relevant facts
OUTCOME	Provide a written summary of facts, which you can explain from memory
METHOD	Step 1.1 Collect the facts
	Step 1.1.1 Identify the likely sources of information
	Step 1.1.2 Answer 'What, Who, When, Where, Why, and How'
	Step 1.2 Comprehend the facts
	Step 1.2.1 Write the facts
	Step 1.2.2 Draw the facts
	Step 1.2.3 Explain the facts
TOOLS	Worksheet 1, TimeLine Maker,⁸² Bee Docs⁸³ (Mac OS X), TimeMap,⁸⁴ CaseMap,⁸⁵ Analyst's Notebook⁸⁶

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